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Update June 16th 2020, Face to face appointments

As of June 16th I am delighted to offer face-to-face consultations in my Waterloo clinic.


Please note, I am still available for remote consultations, for anyone who wants one.  The clinic will be continuing with the cleaning measures which they were taking before closing. Myself and the clinic owner are cleaning everything we can think of after every use (not just frequently touched items). 


Appointments are booked with enough time apart to avoid interaction, to allow airborne droplets to fall, to allow aeration of the premises, and to allow time for extra cleaning measures.

During the treatment I will be wearing appropriate PPE and request that you bring your mask to the clinic.

To ensure that treatment is necessary and reduces risks the following process will be adhered to:

Triage process

Before I will see anyone in person, I will conduct a remote (phone or video) consultation for the purposes of triage. I need to ensure that any patients are asymptomatic, not in the “shielding” group and that hands-on care is required.

The purpose of triage is to simply categorise your case into.

  1. Potential for serious pathology that may need A&E attention.

  2. Face-to-face care is required.

  3. Care is appropriate, but should be handled remotely.


For those in categories 2 & 3, I would suggest a longer video consultation to take the full case history, and provide any help possible that way. 

For those who I am able to see in person I will contact you again 24 hours prior to your appointment to confirm you have no signs or symptoms of COVID-19, the face to face treatment will take around 30mins.

I appreciate that this is quite a lengthy process and will be reviewed regularly.  Please do not hesitate to contact me if you would like to arrange an appointment.

Trevor England I'm Registered Mark 10220
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